Your Sales, Service, and Ownership Questions, Answered

Toyota Knoxville is located at 10415 Parkside Drive in Knoxville, TN 37922. The dealership serves buyers and owners throughout East Tennessee, including Knoxville, Lenoir City, Farragut, Maryville, and Amherst. For current sales and service hours, visit the Toyota Knoxville contact page.

Toyota Knoxville includes a complimentary Lifetime Limited Warranty on all new Toyota purchases and select pre-owned vehicles. Coverage includes major components like the engine and transmission for as long as you own the vehicle, with no time or mileage limit and no hidden fees. You are not required to service at Toyota Knoxville to keep the warranty active; factory-recommended maintenance must be performed and documented, but it can be completed at any licensed repair shop. The warranty is valid only for vehicles purchased at Toyota Knoxville.

Toyota Knoxville carries the full Toyota lineup, including the Tundra, Tacoma, Camry, 4Runner, Corolla, Grand Highlander, and many more. Browse the full new inventory on the Toyota Knoxville website.

The RAV4 is Toyota's best-selling compact SUV with strong fuel efficiency at 27/34 MPG city/highway for the standard model and available hybrid and plug-in hybrid versions. It handles daily Knoxville commutes on I-40 and the Alcoa Highway efficiently. The Highlander is a three-row SUV with more interior space, more towing capacity, and a more refined road presence. For families who need three rows, the Highlander is the right choice. For buyers who want Toyota reliability in a more manageable size, the RAV4 delivers.

Toyota Knoxville carries a broad electrified lineup including the Camry Hybrid, Sequoia Hybrid, Tundra i-FORCE MAX, and RAV4 Hybrid (41 MPG combined), among others. Toyota has built more hybrid vehicles than any other automaker globally, and the lineup at Toyota Knoxville reflects that depth. Browse the full new hybrid inventory on the dealership website for current availability.

Toyota Safety Sense is Toyota's standard driver assistance suite included at no extra charge on virtually every new Toyota. It covers pre-collision warning with automatic emergency braking and pedestrian detection, lane departure alert, automatic high beams, and radar cruise control. TSS is standard on the Camry, Corolla, RAV4, Highlander, Tacoma, Tundra, and most other models. The current TSS 3.0 generation adds proactive driving assist and intersection support.

The Tacoma is a midsize truck available in multiple cab and bed configurations with a maximum tow rating of up to 6,800 pounds. It is nimble on East Tennessee's roads and holds some of the strongest resale values in its segment. The Tundra is Toyota's full-size truck with a maximum tow rating of up to 12,000 pounds on i-FORCE MAX hybrid configurations, a larger crew cab, and significantly more payload capacity. For buyers who need maximum towing and a full-size work platform, the Tundra is the right truck. For buyers who want a capable, maneuverable midsize with legendary durability, the Tacoma is the better fit.

Yes. Toyota Knoxville offers a rental vehicle program for customers whose vehicles are in for service, as well as for other rental needs. Contact the service department when scheduling to confirm availability.

ToyotaCare is the complimentary maintenance plan included with every new Toyota purchase or lease. It covers normal factory-scheduled maintenance for 2 years or 25,000 miles, whichever comes first, plus 24-hour roadside assistance for 2 years and unlimited miles. Services include oil and filter changes, tire rotations, and multi-point inspections. The Mirai receives ToyotaCare for 3 years or 35,000 miles.

ToyotaCare Plus is an optional paid extension that extends factory-scheduled maintenance coverage up to 4 years or 45,000 miles from the date of first use for eligible vehicles within 37 months of first use with under 31,000 miles. Toyota Knoxville can explain available plan options at the time of purchase or at any qualifying service visit.

Yes. Toyota Knoxville uses genuine Toyota parts on all service and repair work. Genuine parts are engineered specifically for each Toyota model and required to maintain warranty and ToyotaCare coverage. The parts department carries replacement components and accessories for current and recent Toyota models.

Service appointments can be scheduled online through the Toyota Knoxville service scheduler or by calling the service department directly. Online scheduling lets you choose your service type, select a time, and confirm your appointment without a phone call.

Toyota Knoxville offers financing through Toyota Financial Services and other approved lenders. An online credit application is available on the dealership website. Regional incentives and special financing rates on current-model-year vehicles are posted on the new Toyota specials page and updated regularly.

Toyota Certified Pre-Owned vehicles must be under 6 years old with fewer than 85,000 miles and pass a 160-point inspection. CPO Toyotas include a 12-month/12,000-mile comprehensive warranty from the date of purchase, a 7-year/100,000-mile powertrain warranty from the original in-service date, 1 year of roadside assistance, and a CARFAX vehicle history report. Standard new-car financing rates through Toyota Financial Services are also available for CPO vehicles. Browse certified pre-owned inventory here.

Toyota Knoxville's trade-in tool provides an online estimate based on your vehicle's year, make, model, mileage, and condition. The estimate can be applied toward any new or pre-owned purchase. Toyota Knoxville will also purchase your vehicle outright even if you do not buy from the dealership.

Yes. Toyota Knoxville offers the Toyota Military Rebate and the Toyota College Rebate programs. The military rebate is available to active duty, veterans within 180 days of discharge, and National Guard and Reserve members on active duty. The college rebate provides $500 toward the purchase or lease of a new Toyota for eligible graduates within 24 months of graduation. Visit the respective pages for current eligibility and terms.

Yes. Toyota Knoxville offers SmartPath, Toyota's digital retail platform that allows you to shop, configure, and begin the purchase process online. You can browse inventory, estimate your trade-in value, explore financing options, and see real payment estimates before setting foot in the dealership. The SmartPath process is designed to connect seamlessly to the in-store experience when you are ready.