After an auto collision, it is important to know your rights. You have the right to have your vehicle repaired at the shop of your choice, regardless of what your insurance adjuster says. These rules and laws apply regardless if it is your own insurance company paying for the repairs or the insurance company of another party at fault.

The insurance companies are required to fix your vehicle back to manufacturer standards, contingent upon the repair facility providing a position statement.

Toyota & Lexus of Knoxville Certified Collision Center has access to these position statements and can provide you with them as well. We are Lexus and Toyota certified with factory-trained technicians and estimators.

Using a Certified Collision Center is important to maintaining your safety and your warranty. Our job is to ensure our customers receive work that is performed to exact factory specifications.